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Operational
Compliance

We cover the full breadth of compliance support for your organisation from policies and audits through to job design, workforce planning and investigations.

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Compliance

Ensuring compliance with ever-evolving legislation and keeping pace with Award changes is a critical aspect of running a successful organisation. At ANSON, we understand the complexities and challenges associated with maintaining HR compliance and can assist your organisation in navigating the complex landscape of employment laws and regulations, mitigating risks, and promoting a culture of compliance.

Policy & Procedure Review

Our experienced Consultants will conduct a thorough review of your existing HR policies and procedures to ensure they align with current employment laws and regulations. We identify any gaps or areas of non-compliance and provide recommendations for updates and improvements. This helps you establish a solid foundation for HR practices that are in line with legal requirements. We believe that knowledge is key to maintaining compliance. Our Consultants offer customised training programs and workshops to educate your HR team, leaders, and employees on relevant employment laws and regulations. These training sessions equip your team with the knowledge and skills necessary to uphold compliance standards and create a culture of awareness.

Employment Law

Our experience within the Public and Social Sector, has definitely highlighted the ever changing nature of Awards which can become an onerous if not, overwhelming challenge. We help organisations to remain HR compliant with Awards through assisting in appropriate role classification, application of terms and conditions and in supporting the creation of aligned contracts of employment and policy and practice.

Record Keeping & Documentation

Maintaining accurate and comprehensive HR records is not only good practice but also a legal requirement. We assist you in developing and implementing effective recordkeeping systems, including employee files, time and attendance records, performance evaluations, and disciplinary documentation. Our Consultants provide guidance on data privacy and security, ensuring that your HR records are handled in compliance with applicable regulations.

Compliance Audits

Our Consultants conduct comprehensive compliance audits to assess your organisation's adherence to HR laws and regulations. We review your HR practices, processes, and documentation to identify areas of non-compliance and potential risks. Based on our findings, we provide detailed reports and actionable recommendations to address any gaps and bring your organisation into compliance.

Industrial Relations

ANSON understands the modern and broader context of IR and the importance of maintaining positive and productive relationships between employers and employees. We recognise that managing this effectively is crucial for ensuring a harmonious work environment, minimising conflicts, and promoting mutual understanding between all stakeholders. Equally we understand the financial impact that a poorly managed approach to IR can deliver. From strategy through to execution, we can assist you with navigating the complexity of EBAs, Fair Work regulations and the wider IR landscape.

Collective Bargaining (EBA) & Negotiations

We have expertise in collective bargaining and negotiations with unions or employee representatives. Our consultants can assist you in preparing for negotiations, developing negotiation strategies, and conducting productive discussions. We help you establish mutually beneficial agreements that address the needs and interests of both the organisation and the employees. ‘We are able to provide you additional resources to assist with your BOOT (better off overall test) process or assist with your consultation requirements.

Dispute Resolution

In the event of workplace disputes or conflicts, we provide guidance and support for effective resolution. Our consultants are skilled in alternative dispute resolution methods, such as mediation and arbitration. We work towards finding fair and satisfactory resolutions that minimise disruptions to business operations and maintain positive employee relationships and whereever possible avoid the cost and negativity of a Fair Work appearance.

Employee Engagement in Consultation

We believe in the importance of involving employees in decision-making processes that affect them. Our consultants help you establish mechanisms for employee engagement and consultation, such as employee feedback surveys, focus groups, and employee representation structures. By actively involving employees in the decision-making process, you foster a sense of ownership, satisfaction, and commitment.

Workplace Compliance

We assist you in understanding and complying with relevant laws, regulations, and employment standards. Our Consultants stay current with the ever-evolving legal landscape to ensure that your organisation maintains compliance and avoids potential legal pitfalls. We provide guidance on issues such as employment contracts, minimum wage requirements, working hours, and employee benefits, helping you mitigate legal risks.

Job Design & Analysis

Creating meaningful and productive roles within your organisation starts with effective job design and analysis. A well-designed job structure not only enhances employee satisfaction and engagement but also contributes to overall organisational success. Added to this, where roles are well defined, the clarity that can follow for your employees supports and contributes to a high performance environment. ANSON’s comprehensive approach to Job Design and Analysis will help you optimise your workforce and maximise productivity.

Job Evaluation and Analysis

In order to provide a thorough evaluation and analysis of your existing job roles and responsibilities our Consultants will examine job descriptions, identify key tasks and competencies, and assess the alignment of job requirements with organisational goals. This analysis helps you gain a clear understanding of your current job structure and its effectiveness. We provide expertise in job classification and grading systems to ensure a fair and consistent approach to job evaluation. Our Consultants assist in establishing job levels and hierarchies based on factors such as responsibilities, decision-making authority, and required qualifications. This helps create transparency and equity within your organisation's job structure. We have conducted classification reviews for organisations covered by Modern Awards in addition to creating structures that fuse multiple awards (and employees who are common law).

Job Redesign

Sometimes, job roles need to be adapted or redesigned to meet changing business needs. Our Consultants work closely with you to identify areas for improvement and recommend changes to optimise job design. We consider factors such as workload distribution, task allocation, skill requirements, and career progression opportunities. The goal is to create roles that are aligned with your business strategy and enable employees to perform at their best.

Competency Framework Development

A robust competency framework underpins your organisation's approach to role clarity and role progression. Well developed competency and capability frameworks can assist your people to understand what their next internal move could be, and support employee retention and succession planning. We can help you build this framework tailored to your organisation's unique needs, defining the knowledge, skills, and behaviours required for each job role and ultimately enabling you to make informed decisions about recruitment, training, and performance management.

Workforce Planning

Workforces grow, shrink and change and strategically managing your people to align with your organisational goals and objectives is a critical success factor for social businesses. We can help you analysing your current workforce, identify future staffing needs and develop and implement strategies to meet those requirements. We consider factors such as retirements, skill gaps, and anticipated business growth or contraction. Workforce planning also involves developing recruitment, training, and retention programs to ensure the right talent is available when needed and ideally creates a balanced and adaptable workforce that can respond effectively to changing realities. The social sector is an increasingly competitive environment for top talent and ANSON's workforce planning support can help you stay ahead of the competition.

Employee Exits

No industry or business is immune from change and in the care economy, it is vital that employee exits, terminations, and redundancies are managed with sensitivity. With our long history working in the space, we recognise the importance of handling these situations with care and compassion but also in compliance with relevant laws and regulations. That's why we offer comprehensive employee exit, termination, and redundancy services to assist your organisation in navigating these challenging circumstances while maintaining professionalism and integrity.

Exit Strategy Development

We assist you in developing comprehensive exit strategies that values align with your organisation. Our consultants work closely with you to define clear processes, guidelines, and communication protocols for managing employee exits, terminations, and redundancies. We help you minimise disruption, protect your organisation's reputation, and ensure legal compliance throughout the entire process.

Redundancy Management

If your organisation is faced with the need for workforce restructuring or downsizing, our Consultants provide guidance on managing redundancies effectively. We help you navigate legal requirements, such as consultation obligations and severance entitlements. Our goal is to support you in implementing fair and transparent redundancy processes that prioritise employee well-being while protecting your organisation's viability.

Termination Process Support

Our Consultants offer expert guidance in managing employee terminations. We assist you in handling termination meetings, preparing termination letters, and ensuring compliance with applicable laws and regulations. We provide support throughout the process to minimise the potential impact on the departing employee and the remaining workforce, maintaining professionalism and respect throughout.

Outplacement Assistance & Compliance

We understand the importance of supporting employees during their transition out of an organisation. Our Consultants provide outplacement assistance, including career counseling, resume writing, interview coaching, and job search support. We help departing employees navigate the job market successfully, providing them with the necessary tools and resources to secure new employment opportunities. We stay up-to-date with Fair Work regulations, and best practices to ensure that your organisation remains compliant throughout the employee exit, termination, and redundancy processes. Our Consultants provide guidance on legal obligations, entitlements, and risk mitigation strategies. We help you navigate potential risks, such as wrongful termination claims, and ensure that the process is conducted fairly and in accordance with legal requirements.

Investigations

No organisation enjoys the challenges that stem from displays of poor judgement, conduct, behaviours or disputes, but this is absolutely an area that ANSON can step into to assist you with professionalism, impartiality and confidentiality. We know the significant impacts that arise allegations of conduct, harassment or discrimination, grievances, and policy breaches, and are able to jump straight in to provide agile, time sensitive assistance. Conducting thorough and impartial investigations is crucial for maintaining a positive work environment, protecting employee rights, and ensuring compliance with legal and regulatory requirements.

Objective & Impartial Investigations

Our experienced Consultants are skilled in conducting objective and impartial investigations with procedural fairness at the core of our approach. We adhere to strict ethical standards and ensure that all parties involved are treated fairly and with respect. Our investigations focus on gathering relevant facts, interviewing involved parties and witnesses, reviewing documentation, and analysing evidence to arrive at an unbiased conclusion. In addition to conducting investigations, we offer mediation and conflict resolution services. Our skilled mediators facilitate open and constructive dialogue between parties, aiming to reach mutually agreeable solutions. We promote reconciliation, encourage effective communication, and help rebuild working relationships, fostering a harmonious and productive workplace.

Confidentiality & Sensitivity

We understand the sensitive nature of handling investigations and place significant importance of maintaining confidentiality throughout the investigation process. As an external consultant to your organisation, we are able to create trust through our impartiality and handle all information and discussions with the utmost discretion. We ensure that sensitive matters are treated with confidentiality and respect for privacy. Our consultants handle all information and discussions with the utmost discretion, ensuring that sensitive matters are treated with confidentiality and respect for privacy.

Legal & Regulatory Requirements

Our team is well-versed in employment laws and regulations, ensuring that investigations are conducted in compliance with relevant legislation. We navigate complex legal frameworks, such as anti-discrimination laws, workplace health and safety regulations and employment contracts, to ensure that your organisation remains compliant throughout the investigation process. We provide comprehensive documentation of the investigation process, including detailed reports outlining the findings, analysis, and recommendations. Our reports are clear, concise, and tailored to your specific needs. These documents can serve as valuable references for future actions, policy revisions, or legal proceedings, if necessary.

Training & Prevention

We believe in proactive measures to support your people leaders to feel confident in tackling employee relations so that difficult conversations are actioned at the earliest possible opportunity. We offer training programs and workshops People Leaders so that they can confidently participate within an investigation setting, understand their role in decision making and importantly understand the concepts of procedural fairness. Building upon this we can coach leaders through an investigation to strengthen their approach and allow growth their capability in real time.

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